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Local Rates and Blocks California American Water customers on the Monterey Peninsula are billed in increasing block rates, meaning the more water used, the more is charged per unit. (One unit = 74.8 gallons.) The amount of water customers are allowed at each block rate is determined by individual water allotments. Allotments are calculated by: a) the number of people per household; b) the size of the home lot; c) number of large animals, such as livestock; d) special medical needs and e) an adjustment for winter and summer months. Commercial allotments are based on criteria established by the Monterey Peninsula Water Management District (MPWMD) and vary according to type of business and water need. Monthly commercial allotments are based on historical usage over the past twelve months. Typically, the information used to calculate a customer’s allotment is collected at the time an account is opened. If you suspect your allotment is incorrect, or needs to be updated, contact California American Water’s 24-hour customer service center at: 1-888-237-1333 or local California American Water conservation representatives at (831) 646-3205. |
H2O – Low Income Assistance Program California American Water currently offers a low-income assistance program that discounts monthly water charges for qualifying customers in the Monterey District. For a copy of the H2O low-income application and to view qualifying guidelines, contact our customer service center at: 1-888-237-1333, visit our local business office, or download the application online. Survey Forms Water Use Tips Use a layer of mulch around plants to reduce evaporation. Landscape with drought-tolerant trees, plants and groundcovers › Next Tip |
